Archive for December, 2008

Blogging 101: Wrap Up!

We completed our series on practical tips for writing a successful blog.

The entries from start to finish are linked below:

Blogging 101: Final Thoughts

You may be surprised at some rewarding benefits of blogging that you may experience:

  • Research that you do from blogging on different topics will be well archived for later retrieval.
  • Making your business more transparent, open and honest improves client relations.
  • Future clients can assess your expertise by consulting the blog in which you have articulated your approach and complex ideas clearly and effectively.
  • Feedback from readers will give you valuable information with which to improve your business approach.
  • Participation in a community of professional peers will give you valuable business resources.

All this and more can result from a blog that works for you. So, to summarize, some of our most important recommendations for developing a successful business blog:

1. Cultivate a writing style that is characterized by an honest and authentic perspective that demonstrates your passion and expertise. Potential clients reading the blog will be drawn to authenticity above all else - they are not interested in reading promotional writing from the cold voice of a seemingly large business. They would like to support businesses run by people who love what they do and who are able to express their knowledge effectively.

2. Commit to regular posting to encourage loyal readers. Readers subscribe to blogs that are active with regular posts - the frequency of posting will reflect on the activity and vigour of the business itself.

3. Write posts that are on topic and of reasonable length (500 words is a good number to aim for).

4. Link abundantly to helpful resources for your readers and the posts of other blogs. If you make your site rich with resources in your industry, it will help to establish your business’ reputation and attract new clients and like-minded thinkers to help your business grow.

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Blogging 101: Networking Tips (Part: 2)

Monitoring Blogging Success

Once blogging on a regular basis and beginning to build new relationships, it can be helpful to keep track of the progress of your blog. Statistics are easy to review for ongoing measurable information about the readers of your blog.

Recommended tools for monitoring statistics are:

  • A Google Analytics account that will give you detailed information on who is visiting your site.
  • A Feedburner account that will keep track of the number of subscribers.

You can also visit major blog search engines to find link citations to your site made by other bloggers. A few popular blog search engines are: Technorati, Feedster, Blogpulse and Bloglines.

In measuring your overall ROI and blog success, there are several metrics it can be helpful to review:

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Blogging 101: Networking Tips

Blogging is not only about writing content effectively, but also about building relationships and expanding your professional network. Quality posts come first; promotion of these posts comes second. Both are essential to becoming a blogging success.

Managing Comments

Responding to comments is essential. You should think of commenters, as well as your readers, as potential clients or sources of referrals. With this in mind, take the time to reply to their comments in a thoughtful and respectful manner. Responding in a timely manner will show that you appreciate their feedback and set you on track to building a relationship with them.

Responding to negative feedback can be a sensitive area for any business. The advantage of the blog is that these comments happen where you can easily respond to them as opposed to on other sites or through word of mouth to other potential clients. You can use every comment as an opportunity to learn more about your existing or potential clients and their needs.

1. Make sure you are really listening. Read the comment or email carefully before setting out to respond to it.

2. While it may be rare, there is a time when comments can get out of hand. There are people often nicknamed “trolls” who deliberately seek to ignite controversy and will blatantly say offensive things to achieve this. Let your readers know how you will handle unreasonable comments in advance, so that when you take action you have the support of your initial ‘policy.’ While some bloggers do not censor any comments, the level of control you have over them is entirely up to you. Take a position on what you consider an unacceptable comment, and explain this to your readers openly and honestly.

3. Acknowledge the comment with kindness, openness and a willingness to understand. Ask them questions to find out more and if possible, take immediate action to demonstrate you have taken their feedback seriously. Apologize if in error.

4. Consider involving them in the solution to their problem. In most cases they are readers who want to help your business improve - so take advantage of their criticism in order to find out more about how your business can grow through learning about their needs.

Commenting on other blogs is the first step in building out your online network. It is also important for you to give feedback by commenting on the blogs of those you read and respect - this will help to develop relationships and ultimately serve to increase visibility to your blog. Readers will consult the comments section of certain key posts, and if they read a response that is especially well thought out and helpful, there is a good chance they will visit the site. Commenting can also help to build relationships with other bloggers, who may become long term correspondents supporting your business. Effective comments demonstrate careful thought about the post, and do not come across as promotional or self-serving.

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Congrats! Wordpress 2.7 Officially Released

Photo by crystalflickr.

It’s official WordPress 2.7 code name “Coltrane” has been released. Congratulations to the WordPress development team on another successful release.

The widely anticipated version 2.7 features a totally redesigned dashboard, comment threading, sticky posts, no hassle upgrading and much more.

This was interesting to us, a blogging software release we actually blogged about, but the process was hugely informative. Prior to its release today Crazyhorse and 2.7 had been tested by tens of thousands of people on their blogs, hundreds of thousands of you count .com. The volume of feedback was so high that we decided to push back the release date a month to take time to incorporate it all and do more revisions based on what you guys said.

Photo by: crystalflickr

Social Networking and Business

An Introduction to Social Networking

The term Social Network refers to a collection of individuals who share a common biological, social or ideological relation. The phrase Social Networking generalizes the current trend of emerging online applications that allow individuals to create symbolic digital connections with others. These virtual relationships allow individuals to share information in a variety of formats. Successful Social Networking services have begun around a variety of common interests. Some focus upon the sharing of photos, music or video while others focus around a common interest such as dating, wine or sports, others allow individuals to notify one another of their whereabouts, activities or upcoming events, and others attempt to encompass all of the aforementioned.

The ability of an organization to build social networks is fundamental to it’s success. Most business functions, such as the hiring of employees, strengthening of corporate culture, marketing of products to consumers, receipt of product feedback and provision of product support rely heavily upon the construction of meaningful social networks. The propagation and integration of technology into the lives of the common public facilitates the emergence of many innovative products and services that assist individuals in maintaining complex interpersonal relationships between acquaintances, colleagues, friends and family. These new technologies grant individuals an unprecedented ability to connect and influence one another instantaneously.

Organizations must recognize the relevance of these new services and learn how to utilize them in order to achieve their business objectives. The influence of globalization expands a consumer’s ability to access the goods and services of competing businesses regardless of their physical proximity. This emerging threat may prove catastrophic for organizations unable to exploit advances in social networking to meet the expectations of their potential customers, employees and affiliates.

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Blogging 101: Writing Tips

Once you’ve started writing - keep them reading. It has been said many times that “Content is King.” Content will become the most important thing that draws in your readers on the blog, creating trust and building loyalty as they learn from your expertise. Through the use of several techniques you can encourage and maintain this readership.

What should I write about? Several topics and post ideas

A benchmark for effective content is that you are creating something of value for potential clients. Put yourself in the position of the reader to understand what kind of writing would be useful, and consider what blogging qualities keep you reading and entice you to subscribe to blogs you read.

Here is a list of basic blogging ideas for you to consider. We encourage you to brainstorm additional ideas on your own or with your colleagues before your blog launch, and every few months from there after. This way, you will always have a list of ideas to reference when having difficulty with content development or audience engagement.

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Q/A: How can I add threaded comments to WordPress 2.7?

We’ve received our first question from a reader who asks how to incorporate threaded commenting into his WordPress 2.7 blog.

The latest version of WordPress includes lots of new functionality, including the ability for threaded commenting (also know as: nested comments). The option to enable threaded commenting is built into WordPress, however your theme must be compatible with WordPress 2.7 and support threaded commenting.

Threaded comments with WordPress

There’s already been several step by step tutorials on how to incorporate this new functionality, so rather than reinvent the wheel read this post by Otto.

Got a WordPress related question for us? Ask us here.

Quick Fix: Javascript Loaded into DOM From AJAX doesn’t Execute?

So I’ve been beating my head around this problem for the last couple of days. For a project I’m working on, I have a series of modal windows that pop up using the amazing Shadowbox library. I’m using a custom ajax player for shadowbox that uses prototype to load in a new page into the DOM and display it as a shadowbox. Everything was going great until, I started trying to run javascript from inside my modal window.

See, javascript that gets added to the DOM after a page is loaded does not get run. You don’t even seem to be able to reference functions that are loaded after the initial document load. So I needed a solution so that my AJAX calls from within the modal windows would function. After two days of thinking this out, I came up with a very simple low tech solution:

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function parse_new () {
     var shadowbox = document.getElementById('shadowbox');
     var scripts = new Array();
     scripts = shadowbox.getElementsByTagName('script');
 
     for(i=0; i < scripts.length; i++) {
          if(scripts[i].getAttribute('type') == 'text/javascript') {
          eval(scripts[i].innerHTML);
          }
     }
}

Basically whats going on here, is that after I load my shadbowbox, I get a reference to that element, search for all the script tags inside it with type = text/javascript, and evaluate it. Hope this helps someone out!

Blogging 101: Before you Begin

Now that we have gone over the anatomy of a blog and the types of interactions that can take place through the blogging medium, it is important to prepare in advance for a professional blogging practice. Forethought about other blogs in your industry, the frequency and types of entries you wish to promote, and attention towards effectively collaborating on the blog with other employees will help to assert control over the qualities of the web presence you wish to develop.

Surveying Existing Blogs: Beginning to Listen

As a blogger you participate in a large virtual conversation, and as in any conversation listening is important. On an ongoing basis it is integral to keep up with other blogs writing about your area of interest so you can react to conversations, and keep up to date with issues affecting your industry.

Using a blog search engine, take some time to find bloggers that are writing about the same or similar topics that you are planning to write about and subscribe to them using an RSS feed reader. A few weeks leading up to the launch of your blog, you should spend some time reading the blogs you’ve subscribe to and try to identify what you think might be missing in terms of valuable information for readers - you may be the one to fill in those blanks.

Frequency

It is a good idea to set out a minimum number of entries to aim for each week. This will allow you to develop a consistent publishing schedule that your readers can come to depend on. Readers are always wary for abandoned or rarely updated blogs - they are drawn to sites with a regular stream of useful information. To begin, three entries per week is recommended. An even more ambitious goal would be five times per week, one for each weekday.

What you might find when you start blogging is that you are not always in the right mood to write. However, there will be other times where you’ll have lots of ideas and feel like you are able to write multiple entries at once. So do it! Break up longer entries into a three part series, or create multiple independent entries. Instead of publishing all of them at once, consider taking advantage of WordPress’s scheduling posts tool and set up evenly paced publishing.

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